1. Information We Collect
We may collect the following types of personal information:
Personal Information: This may include your name, address, email address, phone number, and other contact information.
Payment Information: When making a reservation or purchase, we may collect your payment details, such as credit card information.
Reservation Information: If you make a reservation with us, we may collect information related to your stay, such as arrival and departure dates, room preferences, and special requests.
Communication Data: Information you provide when contacting us, such as emails, messages, or feedback.
Usage Data: Information about how you use our website or services, such as IP addresses, browser type, and device information.
2. How We Use Your Information
We use your personal information for the following purposes:
Reservation Processing: To process your reservations, send confirmations, and provide customer support.
Communication: To respond to your inquiries, comments, or feedback.
Marketing: To send promotional offers, updates, and other relevant information about Casa Reina, but only with your consent.
Legal Compliance: To comply with legal requirements and obligations.
3. Sharing Your Information
4. Your Choices
You can choose to opt out of receiving marketing communications from Casa Reina by following the unsubscribe instructions in the messages we send. You may also request to access, update, or delete your personal information by contacting us.
5. Security Measures
Casa Reina takes reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or store information from children.
7. Changes to This Policy
8. Contact Us